SHIPPING & RETURNS
SHIPPING POLICY
Fushee currently ships throughout Australia.
Orders are generally processed within 1–3 business days. Once your order has been dispatched, you will receive a confirmation email with tracking information where available.
Estimated delivery times may vary depending on your location, public holidays and courier delays.
Please ensure that your delivery address is correct before placing your order. Fushee is not responsible for delays or delivery issues caused by incorrect or incomplete address information.
RETURN & EXCHANGE POLICY
Due to the precious nature, value and delicate finish of our gold jewellery, Fushee does not accept returns or exchanges for change of mind, incorrect selection, personal preference or sizing issues.
Each piece is carefully inspected before dispatch. We encourage customers to review all product descriptions, measurements and images carefully before placing an order.
This policy does not exclude your rights under the Australian Consumer Law. If an item arrives faulty, damaged, incorrectly supplied or significantly different from its description, please contact us with your order number and clear photographs so we can assess the issue and provide an appropriate remedy.